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Methods to Address the Staffing Challenges in the Medical Imaging Sector

Healthcare Business Review

Lori Carithers, Systems Director Imaging Services, Lee Health
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Lori Carithers is a distinguished professional in the healthcare industry, known for her leadership and expertise in medical imaging services. As a part of Lee Health, she plays a pivotal role in ensuring the delivery of high-quality imaging services to patients. Her commitment to excellence is also reflected in her association with the University of St. Francis, where she contributes to the advancement of education in the field.  Carithers’ dedication to both practice and education highlights her holistic approach to healthcare, striving to improve patient outcomes while nurturing the next generation of healthcare professionals.


What are some of the trends and challenges of the medical imaging industry?


The medical imaging field is currently navigating through a dynamic landscape marked by significant trends and challenges. One of the primary trends is the explosive growth in imaging technology, which has led to more advanced and complex imaging techniques. This technological boom is transforming how images are acquired and interpreted, enhancing diagnostic accuracy and patient outcomes.


However, this rapid advancement brings about the challenge of staffing with itself. There is a pressing need for technologists who not only understand but can also keep pace with the evolving technology. The industry is experiencing difficulty in finding and retaining staff with the requisite expertise to manage these sophisticated systems.


“In today’s healthcare industry, the art of staffing is both flexible and innovative. We’ve shifted from dictating rigid shifts to crafting roles that honor individuality and attract young talent. The job market is now more influenced by employees. Their pay is not just about financial stability but also includes attractive benefits that fulfill their aspirations. This makes the compensation package more appealing to today’s workforce.”


Another challenge is the shift in training requirements for imaging technologists. In the past, cross-training for advanced modalities like MRI was a relatively quick process, taking anywhere from 6 weeks to 6 months. Now, due to the complexity of the technology, the training period is intensive and lengthy. It’s no longer feasible to rapidly cross-train someone as it requires a considerable investment of time to ensure proficiency in the latest imaging modalities.


I would say the medical imaging sector is experiencing a surge in technological innovation, which presents both opportunities for improved patient care and challenges in staffing and training. Addressing these challenges is crucial for the sector to fully capitalize on the advancements and continue to progress.


What are the primary factors contributing to staffing shortages in medical imaging, and what are the key challenges associated with these limitations?


The core factors behind the staffing challenges in medical imaging are varied, with growth being a primary concern. Unlike nursing, where there is a steady output of graduates from numerous schools, the field of medical imaging has not seen a proportional increase in educational institutions. This has led to stagnation in the number of technologists graduating, which is insufficient to meet the growing demands of the profession.


The expansion of outpatient imaging sites has outpaced the rate at which educational programs are adapting, resulting in a gap between the number of available positions and the number of qualified technologists. In addition, the trend of technologists opting for travel positions, similar to those in nursing, has not alleviated the shortage. Despite the mobility of the workforce, the industry still faces a deficit because the number of graduates does not keep up with market needs.


Could you elaborate on any projects or initiatives that could have been overseeing?


My primary focus in the medical imaging sector is on expansion and the establishment of additional locations. The growth in the imaging industry raises a significant concern of ability to staff new facilities effectively, especially when there are existing challenges in staffing hospitals. It’s essential to maintain a balance between outpatient imaging and hospital-based imaging services to ensure adequate staffing across all operations.


As we engage in project planning and growth forecasting, it’s important to consider the technologists who operate the imaging equipment. Their availability and expertise are crucial in any growing area and represent the biggest concern in expansion planning. It is important to plan these projects while also accounting for the staffing demands that accompany them. Ensuring that there are enough qualified technologists to run the machines and provide high-quality imaging services is a key factor in the successful implementation of expansion initiatives.


How do you systematically select external staffing partners or solution providers to align with the specific needs and values of a medical imaging organization?


The selection process starts with identifying specific staffing needs, particularly the need for flexible schedules that are more accommodating to staff than traditional fixed shifts. This shift in approach requires innovative solutions and a readiness to compromise on working hours to attract and retain skilled technologists, recognizing the trend towards an employee-centric job market.


To address the challenge of filling less desirable shifts, creative strategies are implemented. For example, weekend work schedule restructuring to ensure employees have at least one weekend day off to make these shifts more attractive. Furthermore, recruitment efforts have broadened to include incentives such as housing stipends, sign-on bonuses, and retention allowances, which were not the standard offerings in the past. These enhancements indicate a substantial shift in the medical imaging industry, highlighting the significance of a comprehensive compensation package that extends beyond the hourly wage, thus attracting new talent in a competitive environment.


Ultimately, choosing a staffing partner is a strategic decision that must balance the need for operational coverage with the preferences and well-being of the technologists. This balance is essential to maintain the delivery of high-quality imaging services.


How do you envision the evolution of medical imaging in the next few years?


The evolution of medical imaging in the coming years is expected to stabilize as efforts are made to address the current staffing challenges. A key strategy involves forming partnerships with educational institutions to expand their programs and increase the number of graduating technologists. By doing so, the market will have a larger pool of qualified professionals to employ, which will help alleviate the staffing shortages.


In addition, healthcare facilities are working to open up more sites, providing additional locations for staff rotations. This expansion not only offers more opportunities for employment but also allows for a broader distribution of the workforce, which can lead to improved service coverage and patient care.


The goal is to create a sustainable system where educational institutions can continuously produce a sufficient number of technologists to meet the demands of the growing medical imaging field. This approach is expected to contribute significantly to overcoming the staffing challenges and ensuring the efficient operation of medical imaging services in the future.


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